Best of Houzz 2018 - FMG Contracting

Over 40 Million Monthly Unique Users Nominated Best Home Building, Remodeling and Design Professionals in North America and Around the World

London, ON, Dec 17, 2018 – FMG Contracting of London, ON has won “Best of Customer Service” on Houzz®, the leading platform for home remodeling and design. The 14 year old interior renovation company was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, remodeling and design industry professionals.

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Customer Service honors are based on several factors, including the number and quality of client reviews a professional received in 2017, and the response time and manner in which the company interacts with their customer inquiries. A “Best Of Houzz 2018” badge will appear on winners’ profiles, as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

As a professional in our field, we realized early on that we needed to change the face of contracting as we knew it. Every business talks about customer service as something that is important, and we knew that to stand out we would need to go above and beyond the norm to stand out. From my perspective its just basic business economics… Call people back, show up when you say you will, do what you promised you would do, charge what you said you would charge, and most importantly stand behind your work 100%. This has been the foundation of our business since our inception and we are very pleased to be recognized by Houzz for our customer service expertise in both 2017 and 2018.” Chad McKone, President , FMG Inc.

“The Houzz community selected a phenomenal group of Best of Houzz 2018 award winners, so this year’s recipients should be very proud,” said Liza Hausman, Vice President of Industry Marketing at Houzz. “Best of Houzz winners represent some of the most talented and customer-focused professionals in our industry, and we are extremely pleased to give them both this recognition and a platform on which to showcase their expertise.”

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